Customer Feedback
Jul 21, 2020
Thank you for your great communication and follow through. Steve was super friendly. We appreciate everything.
Leigh Ann wheeler , Fayetteville GA
Nov 20, 2018
Steven Lott did everything he promised.Organized,fast,and friendly.
Ed VOIROL, Cumming GA
Jul 18, 2018
Lott's Treasures did an outstanding job from beginning to end of the estate sale. After interviewing over 20 estate sale companies by phone, we interviewed the "final four" and Lott's Treasures was clearly the unanimous choice. From the initial interview to a total clean up of the home, they continued to be professional, sensitive, knowledgeable, organized and they followed through on what they promised. Throughout the sale process they showed a genuine concern & respect for the owners, their home and "treasures". Steve and his staff did a beautiful job of staging the sale items, managing the crowds, handling any left over items after the sale and leaving the home swept and neat. I can't say enough good things about Lott's Treasures!
Diane Law, Marietta GA
Jun 21, 2018
I could not possibly have been any happier with Don and Steve at Lott’s Treasures!! They did the estate sale at my parent’s home and did an outstanding job. From the very first meeting I knew I was with the right people. They were so fair, compassionate, and understanding about this process. Also, they were very easy to work with and quick to respond when I had questions. I am extremely satisfied with the outcome of the sale as well. I can only give 5 stars but I would have given 10!! Thank you Don and Steve!
Lori Youmans, Hiram GA
Jun 21, 2018
Never doing this before, and living in another state, was a big concern to me. I had no idea how this works, what I needed to do etc. Thank God for great neighbors, who took it upon themselves to seek out the best of at least eight to ten Estate Sale Companies, it came down to Lott's Treasures and one other. The two were brought to the house and stated to the neighbors involved exactly what they and how they would conduct the sale. LOTT's, got the job on their professionalism. The other group was a younger group and lacked intrest, detail and professionalism.
I along with my family was able to sit down with both Steve and Don, to go over the contract and answer any questions we may of had and went on to tell us alittle bit of themselves also. We all felt comfortable that we were leaving my brothers home in good hands. They work hard and work long hours to prepare the home for the sale. We were well educated in conducting an Estate Sale but would never want to do one. It's exhausting!
Thank You both Steve and Don along with your staff of wonderful and knowledgeable people. God bless you all.
The O'Donnell Family
The O'Donnell Family, Marietta GA
Jun 19, 2018
Thank you to LOTTS Treasures they did a fantastic job with our Estate Sale.
My first contact was with Don and he was great, from the first day I met with him to the last day when he met with the charity pick up.
I didn’t have to worry about anything because Don, Steve, and their crew took care of everything.
I highly recommend them.
Achla Patel, Atlanta GA
Apr 9, 2018
Very professional and caring. Recently, Don and Steve did a successful high end Estate Sale for my departed Mom. A lot of hard work went into getting ready, the actual sale and the great cleanup afterwards. Hat's off to their entire team. We would definitely use them again if we had the occasion.
Allan Feifer, Marietta GA
Jan 4, 2018
Having Lott's Treasures handle my estate sale is one of the best decisions I have ever made. I intended to interview several companies, but after spending a few minutes with Steve Lott and Don, no other interviews were necessary. The confidence and professionalism of those two men totally took away any concerns I had. I had DREADED the whole process of an estate sale, but Steve and Don assured me that they would take care of everything and they did! They were efficient, punctual and kept me completely informed before, during and after the event. They are both well versed on value and research value where it's needed. Additionally, my house was left in PRISTINE condition following the sale. I couldn't be happier with Lott's Treasures. I would hire Steve and Don again and not change a thing. If you are planning an estate sale and don't know where to begin, call Lott's. It will be THE BEST decision you could possible make.
Jill Clark, Douglasville GA
Nov 28, 2017
We researched the estate sale process in depth over a period of several months and interviewed several companies by phone, eventually narrowing it down to two companies. We next attended sales they were holding and then interviewed both companies at my mother-in-law's home. After this process the choice was clear. We chose Lott's Treasures, who won our confidence with their professionalism, honesty, and ability to communicate clearly. One thing we especially appreciated was that they did not get carried away with exaggerated or unrealistic claims during the interview process in order to win our business. They were thoughtful, thorough, and level-headed. We had no regrets. The sale was a success, and we were thrilled with the result. They navigated several issues with clarity and ease in spite of the fact that we live on the West Coast and my mother-in-law's home is on the East Coast in Carrollton, GA, and someone was staying in the house. They dealt with the friends and relatives in my mother-in-law's community, as well as her belongings, with care, respect and grace. They always took time for us, even going out of their way, in spite of their busy schedule. Although we were very worried about numerous issues and had many concerns, we were ultimately able to let go and trust Steve and Don and their crew, which was such a relief. They handled everything beautifully, right down to arranging the home in a stunningly beautiful fashion and hiring an attendant to assist and oversee parking - one of the issues we were concerned about. We highly recommend Lott's Treasures if you are looking for an estate sale company!
Ann & Phil Carnes, Carrollton GA
Sep 28, 2017
Steve, Don and the rest of the team at Lott's Treasures did an outstanding job for me. They are not only professionals but they are caring people. Steve and Don listened and understood my specific needs and worked diligently to ensure that those needs were met. If you are looking at estate sales companies I highly recommend Steve and Don and the rest of their team at Lott's Treasures.
8/8/17
Dana B., Lithia Springs GA
Sep 28, 2017
We had a great experience with Lott’s Treasures on the estate sale of our home. While interviewing many similar service providers, the Lott team impressed us with their honesty and attention to many details which were gathered through their years of experiences. They were very thorough in setting our expectations on the many activities; pre, during and post sale. Through the overall process, they were highly communicative with us and while they were also in a high demand period we did not see any impact to the overall program. They even concluded with a full home and garage clean-up which satisfied what was needed on closing out our property. The experience resulted in a direct deposit to our account with a clean home to leave with new buyers. We would recommend the Lott team !
7/24/17
Steve & Susan A., Roswell GA
Sep 28, 2017
Steve and Don are really terrific to work with. They really, really care about doing the best job possible for each customer. I met with them several times before deciding to sign on and was very impressed every time with their honesty. They did an amazing job with my estate sale, I couldn't believe how great the place looked after they were done setting up. I had some special requirements as to when the sale could be done and they were very accommodating. The sale did well and I was very pleased with the $ outcome. I would strongly recommend them again to anyone looking for two of the most honest, professional estate sale planners in all of Georgia.
July 2017
Steve Ellenoff, Marietta GA
Sep 28, 2017
I had no idea where to start when faced with the task of liquidating my Mom’s estate. So I called a close friend who is an antiques dealer and attends estate sales every week. She said if she were in my shoes she would call Steve Lott. That turned out to be a great recommendation. Steve and Don were great to work with. We quickly decided on a plan and they took everything from there. The staging for the sale was amazing and really encouraged people to buy. And buy they did, the final total was about twice what I expected to get which was huge for my family. After the sale they coordinated with a great charity to have the house totally cleaned out and emptied. They did an amazing amount of hard work. Steve, Don, and the whole team are not only very good at what they do (they will haggle with the best to get a good price) but they are also just great people. If you are dealing with an estate, you already have a full plate - let Steve and Don handle it.
July 2017
Richard S, Dunwoody GA
Sep 28, 2017
Lotts treasures was great to work - Steve and Don were so professional . I really enjoyed working with them . Their staff was also very professional and great to work with . Thanks for a great sale . I would highly recommend them!
July 2017
Tara P, Dacula GA
Sep 28, 2017
Lott’s Treasures and Estate Sales went above and beyond the call of duty to help us! My father-in-law passed away and we needed to put his house on the real estate market. Although the house had great treasures in it, it was too crowded with “stuff” to try to sell. Our agent recommended we have an estate sale, which we knew absolutely nothing about. I called Lott’s Treasures and spoke to Steve.
Within 2 days, Steve and Don met us at the house. They worked around our schedule since we live in Alabama and the sale was to be in Georgia. Their company was very busy at the time, but they made sure to accommodate us. In just over a week, they had the house organized, priced and ready for the sale. We did not have to be there, they took care of it all! What a relieve! Any items that didn’t sell were donated and we didn’t have to do a thing. We returned to an empty, clean house and now had the money to continue to maintain the house until we sell it.
This is a process that would have taken us weeks if not months to do ourselves and brought with it headaches and heartache. We will be forever grateful for Lott’s Treasures! Steve and Don are awesome, caring people!
June 2017
Bob and Laurie Toney, Douglasville GA
Sep 28, 2017
There are no words for me to express my gratitude to Steve, Don and the staff at Lott's Treasures. They conducted an estate sale for my family in April. This was one of the hardest things I've done since my Father passed away and my Mother was put into an assisted living home. The sincerity of Steve and Don was top notch. When they came to my parent's home they assured me that they would stage it and I wouldn't recognize it when they were ready for the sale. I went over the night prior to the sale and was totally AMAZED! It looked beautiful. Steve, Don and I had the opportunity on several occasions to sit and talk. I know I have two new friends and know they would do anything for me if needed. I highly recommend their company if you are in the need of an estate sale.
May 2017
Pam Threadgill, Tallapoosa GA
Sep 28, 2017
Being the typical, cliched cynical New Yorker type that is often described in someone’s tales of their New York trips to or vacations spent at: The one that often feels that he’s being conned or taken advantage of if even asked a question from a stranger... It fell upon me to have to go down to Georgia and take care of my mother’s estate. One of the things I had to take care of was an Estate Sale of the contents of her house. Now of course me, smart guy, I could sell this stuff myself on Ebay I do have over 1300 positives so no problem well.... Yeah sure, like I have the time and energy to do that. One or two pieces maybe, but a houseful. No way. I had to find a company to do the Estate sale. From my home in NYC I called some estate sale companies I found on the web to set up appointments.
When I got down to Marietta I had about 6 appointments in one week.
The first was with Lott’s. Unfortunately the weather was very Georgia like and I got a call from Steve Lott saying that he was iced in and couldn’t come. We rescheduled so that instead of being the first meeting, he became the last. Steve expressed his concern about that turnaround. That it might work against him. I didn’t disagree. Anyway I met with those other 5 companies, did walk-arounds and had sit-downs. I asked a lot of questions in the beginning but I quickly learned what I really needed to know so it got easier and the questions fewer. So by the time Steve and Don did meet with me I knew what I wanted to know. Turns out they didn’t have to worry. After the usual walk-around and a short sit-down I knew that they were the ones. Why? Well, there were a number of reasons... Most importantly to someone like me who sells on Ebay they know that you can’t identify and price a house full of stuff in a few days. They said they needed 3 weeks to set up as opposed to a few days. Only one of the other companies said that same thing so that really narrowed it down since that company had other issues. Nothing worse than showing mom’s old vase that you think is valuable and them just glancing over it and walking away.
I could go on about it but just let me say that they are the best choice I could have made. They were on top of everything. Incredibly patient with me. They made me more money than I thought possible. And isn’t that the most important thing? Well that and helping me maintain my sanity. I made a point of not being there for the sale and left everything in their hands. Parking, dealing with the locals and cleaning up after. All good. Seriously, I think that they are the best. Honest, reliable, hardworking and true to their word. Take it from Mr. Cynical they are that good. If you need to have an Estate Sale by all means see as many different companies as you can but definitely include Lott’s and you will not regret it.
May 2017
Michael K, Atlanta GA
Sep 28, 2017
Absolutely the best. Thank you for such a successful sale. I highly recommend Steve and Don and their crew of awesome people.
September 2017
Annette Brown, Powder Springs GA
Jan 24, 2017
Lott's completed an estate sale at our home in Horseshoe Bend, Roswell in June, 2016. Don and the team did a marvelous job of merchandising our belongings and home. They were professional, courteous, knowledgeable and considerate of our property. Lott's marketing was extremely effective judging by the folks that began driving by days ahead of the sale as well as the tremendous turnout during the event. The estate sale was a huge success for us - beyond our expectations. Based on our recommendation, Lott's completed two more successful Estate Sales on our block and have just signed an agreement with another neighbor. I could not be more pleased with Lott's! (
[email protected])
Nancy Greene, Roswell GA
Dec 20, 2016
I highly recommend Lott's Treasures to manage any estate sale. Steve, Don and the rest of their staff did an amazing job of the estate sale for which I hired them. I felt devastated and overwhelmed after the loss of my sister but the personal service Lott's Treasures provided made the transition easier and relieved the pressure I felt to accomplish a huge task. It was a turnkey operation as they took care of so many details and offered resources for other services I needed. They were very helpful, friendly and went over and above what was required. I could not have asked for better service and feel very fortunate to have found this trustworthy company.
Kathy Bernier, Marietta GA
Oct 26, 2016
Lott's Treasures stepped up to help at a very difficult time. My family member was killed by a drunk driver and suddenly we were faced with so many tasks it was overwhelming. Don came to the rescue scheduling the estate sale in a timely manner, sorting through all her belongings, handling everything including the hurdle of getting Buyers into the gated community through an unpredictable gate. The staging of the items for sale was outstanding. They even tried to find a new owner for her two cats, Bradley & Vivian, homeless since their owner's death. Lott's Treasures took a load off my shoulders when I needed assistance; I will be forever grateful.
(
[email protected])
Robin Jacobs, Roswell GA
Oct 18, 2016
Steve, Don and their entire crew did a masterful job of setting up and executing our Estate Sale. They turned a house full of "stuff" into a very organized and efficient sales event. Can't thank the Lotts crew enough for a great job!
Bob Scott, Smyrna GA
Sep 16, 2016
Steven, Don, & their crew are absolutely amazing ! I recommend them highly. I had an estate sale for my parents home, I actually had a deadline I wanted to meet but was uncertain if it could be done. Steven & Don reassured me; and by God did they deliver ! They organized the home in days, and staged everything that I wanted sold. In a matter of minutes, after meeting with them, I knew these were the guys for me ! Their crew did a fantastic job of organizing the home as well. I asked they rush to clear the house post sale; Steven sent me pictures and all the hard work they put in came through ! They emptied my parents home !! Not only did they clear my parents home, they also aided in selling other unwanted furniture ! Do not think twice; these are your guys. Personal, friendly, timely, trustworthy, & kind. (
[email protected])
C. Williams , Atlanta GA
Sep 3, 2016
I want to thank Lott's Treasures staff for a wonderful sales experience they were professional, personable and compassionate. The outcome of the sale was more than I expected but because they have such a loyal following the public participation was wonderful. The staff completely understood the goal of the sale and worked as if it was their own family member. I greatly appreciate everything they did. thank you again. I highly recommend Lott's Treasures for all your estate sale needs.
[email protected]Renee, Kennesaw GA
Aug 22, 2016
Lott's did an outstanding job with our estate sale. The presentation was beyond our expectations and made our sale look like an upscale boutique. Everyone worked hard to make this sale a success and they did everything possible to accommodate us. Thanks for a great job, Steven and Don!
[email protected]Ron and Neeley Denney, Kennesaw GA
Aug 22, 2016
Steve, Don, and their staff are absolutely the best. They made my sale a great success. I highly recommend them. A+++++
Bob Smith, Woodstock GA
Aug 9, 2016
Preparing to downsize to a smaller home, we had Lott's Treasures do an estate sale at the home we had lived in for 21 years. Steve, Don, and the entire staff were punctual, professional and simply amazing at staging our items to sell. I would highly recommend Lott's Treasures to anyone looking to do an estate sale!
Amy Thomas, Marietta GA
Jun 22, 2016
Throughout our sale process, Steve & Don have exhibited unwavering professionalism, strength of character, profound integrity, upmost respect & unsurpassed trustworthiness. I had total confidence handing them the keys to my house filled with family heirlooms. They led their amazing team to work a miracle in preparing & beautifully staging our huge 5,400 sq ft home for our sale. Steve & Don made themselves available to answer questions in a quick, timely and caring manner. They offered grace and encouragement when needed & led me through the process with strength & confidence. They are truly Gentle Giants in the Estate Sale business with the knowledge & network system to make their sales a success. I totally recommend this company & will always hold the entire team in the highest regard.
Teresa McCurry, Powder Springs GA
Jun 17, 2016
What a fabulous company! Lott's Treasures came in, staged my home beautifully, advertised, and handled every detail to perfection! I'm an artist and antique dealer and just wanted to sell most of my acquired possessions after moving from a large home to a much smaller home. I signed the contract with Lott's Treasues for my sale at a time that I was have knee surgery. It worked out perfectly! They are a company that does what they say and ran the sale for four days with me feeling like I got a WIN-WIN out of the deal! A nice check at the end and a lovely clean home to move back into. You can't go wrong with Steve and Don and their amazing team. I give them the highest possible recommendation.
Laura Wren, Douglasville GA
May 30, 2016
There are not enough words to express what a wonderful company Lott's Treasures is. Steve and Don were refreshingly helpful thru the whole process and what a surprise in this day and time to find someone that actually does what they say they will do and with the most professionalism I have seen in many years. The compassion and dedicated hard work they put into our sale was remarkable. Thank you guys for all you have done for the "golden girls" (lol) and for being true to who and what you represent. Anyone finding themselves in need of doing an estate sale should not hesitate to use this company. These guys are fantastic! THANKS AGAIN!
5/25/2016
Marthanne Williams, Canton GA
May 24, 2016
What is there not to say!! These guys did a fabulous job helping me to navigate through my out-of-state move. They handled everything from beginning to end and I didn't have to lift a finger! My items were professionally priced and displayed beautifully. I was extremely impressed. In the end I was able to walk away with no worries and now I am enjoying my new home. Thank you Steve and Don for all of your hard work!
Kristen Fenrick
Kristen Fenrick, Snellville GA
May 23, 2016
I was very pleased with Don and his staff. They were friendly and professional.
Don assured me that I should not worry and everything in the contract would be
done. The estate sale exceeded my expectations financially and cleaning out
the house. I highly recommend LOTT'S TREASURES ESTATE SALES.
John Gaither, Decatur GA
Apr 30, 2016
I highly recommend Lott's Treasures. Steve & Don are both courteous & professional. I am retiring, downsizing, & relocating. They customized a solution for me to remove the items I no longer needed. Their follow-up & follow through is exemplary.
Kin Neighbors, Powder Springs GA
Apr 30, 2016
Thank you Steven and Don for planning and executing a very succesful sale. From our first meeting, through the staging process, the two day sale itself and the post-sale follow-up, you were professional, in control and a joy to work with. Great job guys!
Keith McGrath, Newnan GA
Apr 10, 2016
These guys are the real deal. If you want top dollar with little to no hassles, these are the guys to call. I couldn't have been more pleased with them. From the beginning all the way through to the clean up, Steve and Don were professional, courteous and a pleasure to work with. I highly recommend.
William
[email protected] William Cantrell, Douglasville GA
Apr 10, 2016
Don and Steve did a great job with the estate of my late uncle at his home in Austell on the weekend of March 25-27. This being my first time having to clean out a house, they were very helpful and walked me thru the entire process. From getting the house organized enough to see what's what to the final sale, things went smoothly. They took care to present the items in the best way and let me know the things that were more valuable. The house is now at a point to get it ready for the market. It's nice to deal with folks that really know what they're doing. And that goes for everyone in their crew. Thanks to all of you.
Thomas Hunt, Austell GA
Feb 25, 2016
I can't say enough nice things about Steve and Don!! Relocating can be very stressful but Steve and Don took care of everything for me. From my first meeting with them, I felt very much at ease with them and truly felt like I made friends for life. I had met with 3 other companies and felt I was just another sale for them to get through. From day one they took special care with my treasures as if they were their own. They respected my home and were very conscientious making sure they did anything in their power to make things easier for me and as stress free as possible. They were in constant contact with me and answered me immediately with any questions or concerns I had. They brought in appraisers to look over all of my jewelry to make sure I was able to get what was a fair price. The just don't sit around during a sale either, they actually help people and SELL your items. They work very hard for you to have a great experience and sale. I would not hesitate for a second not to hire Lott's Treasures for your estate sale...they are truly amazing!
Ginger Weidele, Douglasville GA
Feb 25, 2016
This company is beyond amazing! They are really quick with their sales and are extremely professional and friendly. I would highly recommend this company to anyone that is needing assistance with estate sales.
Sara Iler, Douglasville GA
Jan 22, 2016
We recently hired them for our big estate sale and they were really great!
Steve and Don were very informative from the start, supportive throughout the preparation & staging, conscientious and careful in consulting with us on what to sell or not, and prompt whenever we needed questions answered. They worked hard to process a lot of items while remaining friendly and positive, and made us feel like we are all in this as a team. We highly recommend them and their service.
Misako Cook, Marietta GA
Jan 11, 2016
Laura Mann (
[email protected])
01/11/16
Lott's Treasures did a great job in helping me get rid of stuff quickly so that I could move out of state for a new job. They were fair, responsive, efficient and communicated well. They actually went beyond the call of duty related to one issue in particular.
Laura Mann , Marietta GA
Dec 15, 2015
I had to sell my house quickly and had a house full of antiques and three floors of furniture. I found Lotts treasures online and called the company to have them come out and take a look at what I had. Steve and Don made me feel so comfortable and reassured when meeting with them. They came in and took care of EVERYTHING. They cleaned and prepped the house for the sale and were so very nice and extremely professional. These guys were genuinely the most wonderful gentlemen I've ever met. I would more than recommend Lotts treasures to anyone thinking of having an estate sale.
Steve Stager 12/15/15
Steve Stager, Douglasville GA
Dec 2, 2015
When it comes to the loss of a loved one, the last thing you need is uncaring business contacts when it comes to closing out that loved ones affairs. Steven and Don were the exact opposite. My mom's belongings were about more than money. They were patient when I was not sure about when or how much things were purchased for. I would recommend anyone to these guys. They have a precise expertise on period and antique pieces. Their attention to detail gave me the trust I needed to focus on the other long list of responsibilities I had to handle and leave them the space do their job. And the feedback from our neighbors was so.... encouraging. "They had lines of people coming to shop, cars were lining the street. They treated your mother's things like their own personal belongings." They even had a mechanic there to give information on the car we were selling!!!! My husband and I give them 10 out of 10 stars! Thank you again! Please hear me when I say hire these guys to help you. You won't regret it!
Miyoshia Varner, Covington GA
Oct 27, 2015
As a shopper it is important to walk into a friendly environment with no pressure sales. Steve and Don have an amazing staff that truly want to help and never pressure anyone. Top that off, they display and stage the home with pride making it a pleasure to shop. I have been to many of their sales and will continue to be a customer for years to come.
steve malek, atlanta GA
Oct 18, 2015
Moving is one of the most stressful moments in life. However , Steve and Don alleviated as much of the stress as possible and made our very first (and hopefully last) estate sale surpass our expectations. From the very beginning, they were responsive, professional and caring. They listened to our concerns and were patient with our questions and uncertainty. They staged our items with their magic touch so nicely that even I would have wanted to buy some of the things that I never really appreciated before.
Steve and Don communicated daily and sometimes even several times a day before, during and after the sale. They treated our home and our items with respect and care. Throughout the process, they operated with our best interests in mind. And we were paid promptly and easily via bank transfer.
While we hope we never have to downsize, move and have an estate sale again, we would without reservation look to Lott's Treasures again.
Christine Allen, Alpharetta GA
Oct 15, 2015
What a great experience! Lott's did everything for my sale. They took all my items and staged them so they looked appealing and interesting, set the selling price and labeled each item, cleaned whatever needed to be cleaned or slightly repaired, staffed the sale, hired the valet, did the advertising and signage, conducted the sale and cleaned up after the sale. All I did was layout the items. They even brought in other items to fill out the staging so my items would look appealing. I left for the day and returned to an empty house. Their pricing is fair and I had a check in my hand two days after the close of the sale. What more could you want? Steve and Don and their staff are delightful, polite, very helpful and extremely professional. I highly recommend Lott's Treasure to anyone who is considering an estate sale. They will make it so easy!
Barbara Roush, Atlanta GA